Welcome to cozycrittercage.com (hereinafter referred to as “we” or “this website”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website to purchase products or interact with us.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Voluntarily

When you use this website, we may collect the following information:

Name

Email address

Phone number

Billing address

Shipping address

Payment information

Order details

Information you submit to customer service

1.2 Automatically Collected Information

When you visit the website, we may automatically collect:

IP ​​address

Browser type

Device information

Operating system

Access time and date

Pages viewed and click behavior

Referring URL

1.3 Cookies and Similar Technologies

We use cookies and similar technologies to:

Improve website performance

Save shopping cart information

Analyze website traffic

Optimize user experience

Provide personalized content and advertising

You can manage or disable cookies through your browser settings, but some website functions may be affected.

2. How We Use Your Information

We may use the information we collect for:

Processing and fulfilling orders

Providing customer service

Sending order confirmations and shipping notifications

Processing refunds and returns

Improving our website and products

Preventing fraud and securing transactions

Complying with legal and regulatory requirements

Sending marketing messages (with your consent)

3. Information Sharing and Disclosure

We will not sell your personal information.

We may share your information in the following circumstances:

Service Providers

Sharing with third-party partners who help us operate our business, such as:

Payment Processing Institutions

Logistics and Transportation Companies

Website Hosting Service Providers

Data Analytics Service Providers

Customer Service Platforms

Legal Requirements

We may disclose relevant information if required by law or to protect our legitimate interests, including:

Responding to court orders

Cooperating with legal investigations

Preventing fraud or illegal activities

Business Transfer

In the event of mergers, acquisitions, restructuring, asset sales, or other business changes, user information may be transferred as part of the relevant assets.

4. Data Security

We take reasonable technical and administrative measures to protect your personal information, including:

SSL encrypted transmission

Restricted access control

Secure payment processing

Regular system monitoring

However, no internet transmission method can guarantee 100% security, therefore we cannot absolutely guarantee information security.

5. Your Privacy Rights

Under applicable law, you may have the following rights:

Access to your personal information

Correction of inaccurate information

Deletion of personal information

Restriction or objection to data processing

Obtain a copy of your data

Withdrawal of marketing consent

To exercise the above rights, please contact us using the contact information provided in this policy.